Freshdesk Credentials

image-20231103-161359To make a Freshdesk connection, the following credentials are needed:

Field Name

Required/ Optional

Description

Type

Required

Freshdesk

Name

Required

Provide a unique name for this credential

Domain

Required

Enter the associated domain.

 

The domain is found in the url.

Example: user url is datablend.freshdesk.com

In this example, the domain required is “datablend”.

API Key

Required

Enter the API Key found in the Freshdesk user account.

How to Find API Key?

Please visit the Freshdesk site for step-by-step instructions on how to find the user API Key.