Credentials
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      Freshdesk Credentials

      image-20231103-161359To make a Freshdesk connection, the following credentials are needed:

      Field Name

      Required/ Optional

      Description

      Type

      Required

      Freshdesk

      Name

      Required

      Provide a unique name for this credential

      Domain

      Required

      Enter the associated domain.

       

      The domain is found in the url.

      Example: user url is datablend.freshdesk.com

      In this example, the domain required is “datablend”.

      API Key

      Required

      Enter the API Key found in the Freshdesk user account.

      How to Find API Key?

      Please visit the Freshdesk site for step-by-step instructions on how to find the user API Key.