To make a Freshdesk connection, the following credentials are needed:
|
Field Name |
Required/ Optional |
Description |
|---|---|---|
|
Type |
Required |
Freshdesk |
|
Name |
Required |
Provide a unique name for this credential |
|
Domain |
Required |
Enter the associated domain. The domain is found in the url. Example: user url is datablend.freshdesk.com In this example, the domain required is “datablend”. |
|
API Key |
Required |
Enter the API Key found in the Freshdesk user account. |
How to Find API Key?
Please visit the Freshdesk site for step-by-step instructions on how to find the user API Key.